Strategic Product Creation Deliver Customer Satisfaction from Every Level of Your Company |
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| Author:
| Kerber, Ronald L.
Laseter, Timothy M. |
| ISBN: | 978-0-07-148655-2 |
| Publication Date: | Jan 2007 |
| Publisher: | McGraw-Hill Education (Australia) Pty Limited
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| Book Format: | Hardback |
| List Price: | AUD $60.95 |
Book Description:
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Create and market the right product-fast
Strategic Product Creation is a true working guide to developing market-savvy, cost-effective products and services. Delivering expert guidance in the five key stages of product development, authors Ronald Kerber and Timothy Laseter present real-world examples of industry leaders who have produced innovative products-giving you a foolproof blueprint for delivering customer satisfaction without breaking the bank.
Create and market the right product-fast
Strategic Product Creation is a true working guide to developing market-savvy, cost-effective products and services. Delivering expert guidance in the five key stages of product development, authors Ronald Kerber and Timothy Laseter present real-world examples of industry leaders who have produced innovative products-giving you a foolproof blueprint for delivering customer satisfaction without breaking the bank.
- Provides not only practical experience, but a solid conceptual framework for developing your own product creation model
- Highlights seven principles of effective product creation
- Features instructive case studies of world-class leaders such as Walt Disney Imagineering, Whirlpool Corporation, Mars, Inc., and IBM
- Includes key questions and milestone decision issues from each stage of the product creation process
- Covers both short- and long-term strategies, coupled with suggestions for advanced technology
- Explains how to combine customer knowledge with external market needs to stimulate new product and service ideas
- Reveals ways to utilize your suppliers as a talent pool for process improvement and product innovation
- Addresses sensitive issues of branding and intellectual property rights