Take Their Breath Away How Imaginative Service Creates Devoted Customers |
|
| Author:
| Bell, Chip R.
Patterson, John R. |
| ISBN: | 978-0-470-44350-7 |
| Publication Date: | Apr 2009 |
| Publisher: | John Wiley & Sons, Incorporated
|
| Imprint: | Wiley |
| Book Format: | Hardback |
| List Price: | AUD $38.95 |
Book Description:
|
A powerful and inventive guide to creating irrationally loyal customers
There are a mountain of books about customer service, but very few as provocative and innovative as Take Their Breath Away.
A powerful and inventive guide to creating irrationally loyal customers
There are a mountain of books about customer service, but very few as provocative and innovative as Take Their Breath Away.