The Control Theory Manager |
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| Author:
| Glasser, William |
| ISBN: | 978-0-06-203107-5 |
| Publication Date: | Nov 2010 |
| Publisher: | HarperCollins Publishers
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| Imprint: | HarperCollins e-books |
| Book Format: | Ebook |
| List Price: | Contact Supplier contact
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Book Description:
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Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.