The Cost of Emotions in the Workplace The Bottom Line Value of Emotional Continuity Management |
|
| Author:
| Mitchell, Vali Hawkins |
| Editor:
| Noakes-Fry, Kristen |
| ISBN: | 978-1-931332-58-3 |
| Publication Date: | Jan 2013 |
| Publisher: | Rothstein Associates, Incorporated
|
| Book Format: | Paperback |
| List Price: | AUD $41.80 |
Book Description:
|
Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence.
Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence.