The Rainbow Tick Guide to LGBTI-Inclusive Practice (2nd Edition)

The Rainbow Tick Guide to LGBTI-inclusive practice (the Guide) aims to assist organisations improve the quality of care and services they provide to their lesbian, gay, bisexual, trans and gender diverse and intersex (LGBTI) consumers, staff and volunteers. The Guide is built around six LGBTI-inclusive practice Standards. Each of the Standards is accompanied by its own set of quality-based indicators that organisations can use to gauge how well their current systems, practices and...
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The Rainbow Tick Guide to LGBTI-inclusive practice (the Guide) aims to assist organisations improve the quality of care and services they provide to their lesbian, gay, bisexual, trans and gender diverse and intersex (LGBTI) consumers, staff and volunteers. The Guide is built around six LGBTI-inclusive practice Standards. Each of the Standards is accompanied by its own set of quality-based indicators that organisations can use to gauge how well their current systems, practices and protocols are meeting the intent of that particular Standard. The six LGBTI-inclusive practice Standards are:▶ Organisational capability▶ Workforce development▶ Consumer participation▶ A welcoming and accessible organisation▶ Disclosure and documentation▶ Culturally safe and acceptable services.The Guide gives organisations a sense of how inclusive they are and helps identify gaps and areas of service provision that need work before considering Rainbow Tick accreditation. For organisations that are not aiming towards accreditation, the Guide provides an opportunity to reflect on their current level of LGBTI-inclusivity and how they might plan to improve the quality of care and support they provide to their LGBTI consumers, staff and volunteers.