Working at the Interface Call-Centre Labour in a Global Economy |
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| Author:
| Huws, Ursula |
| Editor:
| Huws, Ursula |
| ISBN: | 978-0-85036-700-3 |
| Publication Date: | Aug 2009 |
| Publisher: | Merlin Press Limited
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| Book Format: | Paperback |
| List Price: | AUD $37.95 |
Book Description:
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Call centres illustrate the consequences of globalisation for labour perhaps more clearly than any other form of employment. Call-centre workers sit at the interface between the global and the local, having to transcend the limitations of local time zones, cultures and speech patterns. They are also at the interface between companies and their ......
Call centres illustrate the consequences of globalisation for labour perhaps more clearly than any other form of employment. Call-centre workers sit at the interface between the global and the local, having to transcend the limitations of local time zones, cultures and speech patterns. They are also at the interface between companies and their ......