Service Management in Health and Wellness Services |
|
| Author:
| Kandampully, Jay |
| ISBN: | 978-1-4652-0823-1 |
| Publication Date: | Aug 2013 |
| Publisher: | Kendall Hunt Publishing Company
|
| Book Format: | Paperback |
| List Price: | USD $101.85 |
Book Description:
|
Examines the growing significance of the wellness concept as a feature of the health care industry. This new paradigm shift in the composition of health care and the subsequent changes in the needs and expectations of health care customers are transforming health care into a largely customer-driven service sector.
Examines the growing significance of the wellness concept as a feature of the health care industry. This new paradigm shift in the composition of health care and the subsequent changes in the needs and expectations of health care customers are transforming health care into a largely customer-driven service sector.