54 Golden Nuggets Quick Tips to Cure Your Business Communication Ills |
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| Author:
| Friedman, Nancy |
| ISBN: | 978-1-61014-006-5 |
| Publication Date: | Jul 2011 |
| Publisher: | Human Resource Development Press
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| Book Format: | Ebook |
| List Price: | USD $19.95 |
Book Description:
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This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.
This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.