₪INFLEXURE© BILINGUAL MANAGED CARE GLOSSARY of CONTACT CENTER and HEALTH PLAN TERMINOLOGY: ENGLISH/SPANISH - SPANISH/ENGLISH |
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Author:
| Carvajal, Robert |
ISBN: | 979-8-4533-2218-3 |
Publication Date: | Aug 2021 |
Publisher: | Independently Published
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Book Format: | Paperback |
List Price: | USD $39.99 |
Book Description:
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The ₪INFLEXURE© Bilingual Managed Care Glossary of Contact Center & Health Plan Terminology: Medical, MH/SA, Dental, Disability, FSA, Vision & Hearing, with Cultural Linguistic: English/Spanish - is intended as a handy, comprehensive reference tool for health plans, contact center operations management, frontline customer service representatives, care managers, care advocates, health providers, practitioners, clinics, facilities, hospitals, including health care administration...
More DescriptionThe ₪INFLEXURE© Bilingual Managed Care Glossary of Contact Center & Health Plan Terminology: Medical, MH/SA, Dental, Disability, FSA, Vision & Hearing, with Cultural Linguistic: English/Spanish - is intended as a handy, comprehensive reference tool for health plans, contact center operations management, frontline customer service representatives, care managers, care advocates, health providers, practitioners, clinics, facilities, hospitals, including health care administration principals, salespeople, brokers, producers and outsourced vendors.
Technical terminology or business jargon is specific to each country, region or business setting, so there is always a dire need for specific translation of that "business edge" directly into Spanish without the need for verbose descriptions of what a specific term means in United States English.
Global business languages are in constant evolution. Spanish is integral to the United States for doing core business and effectively engaging in direct client or patient relationship management interactions. Students enrolled in high schools and colleges across America learn the language not only as a primary advantage, but, also, increasingly, as a required functional skill set for their future careers. Corporate America is invested in the Spanish-speaking sales and service markets via world-class contact centers, health plans, and other business-specific, innovative, for-profit models going head-to-head with English in the United States and internationally.
English is considered as the lingua franca in the world today, and there is no doubt Spanish is its continual, profitable business counterpart. There is ongoing, enormous, consequential, and immediate need for consistent, up-to-date health care terminology that provides specific industry accuracy in all cross-functional, matrixed business environments. Anyone doing business in the United States, or with the United States, will find a wealth of useful, future-facing, specific industry references at your disposal to help make the most of your success in the business world.