₪inflexure© World-Class Customer Service: the Easy Guide to Help You Achieve and Maintain Service Excellence (employee) |
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Author:
| Carvajal, Robert |
ISBN: | 979-8-5086-3683-8 |
Publication Date: | May 2021 |
Publisher: | Independently Published
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Book Format: | Paperback |
List Price: | USD $11.99 |
Book Description:
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₪INFLEXURE© WORLD-CLASS CUSTOMER SERVICE: THE EASY GUIDE TO HELP YOU ACHIEVE AND MAINTAIN SERVICE EXCELLENCE (EMPLOYEE) teaches you helpful concepts (a bit at a time), so you can take charge of your customer contacts to make the most of your corporate or self-employed business success. You don't need to work in a contact center to use this world-class customer service excellence guide. These valuable insights are designed for use during ANY customer service...
More Description ₪INFLEXURE© WORLD-CLASS CUSTOMER SERVICE: THE EASY GUIDE TO HELP YOU ACHIEVE AND MAINTAIN SERVICE EXCELLENCE (EMPLOYEE) teaches you helpful concepts (a bit at a time), so you can take charge of your customer contacts to make the most of your corporate or self-employed business success. You don't need to work in a contact center to use this world-class customer service excellence guide. These valuable insights are designed for use during ANY customer service transaction and by ANY type of business owner or business start-up. People of all ages aspiring to become future role models of building happy, satisfying, long-lasting, and prosperous relationships will benefit from its dynamic, future-facing "results management" content. One of the most powerful, meaningful things you will ever do in life is to "own how you treat others" during important personal communications or critical business interactions. You are the face of your unique business, the ambassador to your personal brand. Whenever you connect with other people or transact business with the customer, six months from now, they may not remember the actual words you spoke, your name, or all the information you shared, but they will always remember this: they will always remember how you made them feel. For better, or worse.
This easy guide reveals deep insight into the ₪INFLEXURE© World-Class Customer Service Mindset: Poor Practice and Best Practice Inventories; World-Class Customer Service Paradigm; ₪INFLEXURE© Results-Based Contact Management: Behavioral Flexemics(tm): The Eight Infinite Result Drivers (IRD(tm)) to help you make the most of expert abilities to deal with clients and achieve intended results.