A Complaint Is a Gift Workbook 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty |
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| Author:
| Barlow, Janelle
Holtz, Victoria |
| ISBN: | 978-1-5230-0299-3 |
| Publication Date: | Nov 2022 |
| Publisher: | Berrett-Koehler Publishers, Incorporated
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| Book Format: | Digital (delivered electronically) |
| List Price: | USD $22.95 |
Book Description:
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Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward.
Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward.