A Guide to Dealing with Difficult People: Handling It Like an HR Pro

Dealing with employee misconduct at work can be tricky even for the most seasoned business owner. If you have an employee who's not meeting expectations or is not behaving in an appropriate way, you must deal with the issue head-on and make a plan to improve it. Of course, there are varying degrees or types of employee misconduct, so how you deal with the issue head-on depends to some extent on the severity of the matter. To understand how it's important to understand what...
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Dealing with employee misconduct at work can be tricky even for the most seasoned business owner. If you have an employee who's not meeting expectations or is not behaving in an appropriate way, you must deal with the issue head-on and make a plan to improve it.
Of course, there are varying degrees or types of employee misconduct, so how you deal with the issue head-on depends to some extent on the severity of the matter. To understand how it's important to understand what employee misconduct examples look like.
This book gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.