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AMA Handbook for Customer Satisfaction

A Complete Guide to Research, Planning, and Implementation

AMA Handbook for Customer Satisfaction( )
Author: Dutka, Alan F.
ISBN:978-0-8442-3454-0
Publication Date:Apr 1995
Publisher:McGraw-Hill Trade
Imprint:Contemporary Books
Book Format:Hardback
List Price:USD $49.95
Book Details
Pages:240
Detailed Subjects: Business & Economics / Customer Relations
Physical Dimensions (W X L X H):6.24 x 9.36 Inches
Book Weight:1.252 Pounds



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