Achieving Business Excellence, Quality and Performance Improvement |
|
| Author:
| Chapman, Colin
Hopper, Dennis |
| Series title: | Business and Economics Ser. |
| ISBN: | 978-1-85418-018-6 |
| Publication Date: | Oct 1997 |
| Publisher: | Thorogood
|
| Book Format: | Spiral bound |
| List Price: | USD $185.00 |
Book Description:
|
Identifies various areas critical to developing an effective performance improvement process. This report is a practical guide to the use of business excellence models and frameworks, quality standards, benchmarking tools, self-assessment programmes and the performance improvement initiatives.
Identifies various areas critical to developing an effective performance improvement process. This report is a practical guide to the use of business excellence models and frameworks, quality standards, benchmarking tools, self-assessment programmes and the performance improvement initiatives.