Active Listening Improve Your Ability to Listen and Lead |
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| Author:
| Center for Creative Leadership (CCL),
Hoppe, Michael H. |
| Series title: | J-B CCL (Center for Creative Leadership) Ser. |
| ISBN: | 978-1-118-15456-4 |
| Publication Date: | Sep 2011 |
| Publisher: | Center for Creative Leadership
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| Book Format: | Ebook |
| List Price: | Contact Supplier contact
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Book Description:
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Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.
Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.