Assessing Service Quality

Satisfying the Expectations of Library Customers

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)

Author:

ISBN:

978-0-8389-3489-0

Publication Date:

Sep 2000

Publisher:

American Library Association

Book Format:

Paperback

List Price:

USD $50.00

Book Details

Pages:	256
Detailed Subjects:	Language Arts & Disciplines / Library & Information Science / General
Physical Dimensions (W X L X H):	8.5 x 11 x 0.61 Inches
Book Weight:	1.39 Pounds

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