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Building Customer-Brand Relationships

Building Customer-Brand Relationships( )
Author: Schultz, Don E.
Barnes, Beth E.
Schultz, Heidi F.
Azzaro, Marian
ISBN:978-1-322-87943-7
Publication Date:Jan 2015
Publisher:M. E. Sharpe Incorporated
Book Format:Ebook
List Price:USD $299.95
Book Description:

This innovative text takes the view that the role of the marketer is not simply to sell, but rather to help the customer buy. This "customer-centric" approach stresses the importance of customer insight and media dynamic "push-pull" marketplace.



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