| Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement | | Author:
| Harrington, H. James Esseling, K. C. Nimwegen, Van | ISBN: | 978-0-07-026779-4 | Publication Date: | Apr 1997 | Publisher: | McGraw-Hill Companies, The
| Book Format: | Hardback | List Price: | USD $45.00 | Book Description:
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