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CRM at the Speed of Light

Capturing and Keeping Customers in Internet Real Time

CRM at the Speed of Light( )
Author: Greenberg, Paul
Series title:Consumer Ser.
ISBN:978-0-07-222416-0
Publication Date:Jan 2004
Publisher:McGraw-Hill Osborne
Book Format:Hardback
List Price:USD $29.99
Book Description:

Book Details
Pages:480
Detailed Subjects: Business & Economics / Customer Relations
Business & Economics / E-Commerce / General
Physical Dimensions (W X L X H):6.143 x 8.915 x 1.634 Inches
Book Weight:1.945 Pounds
Author Biography
Greenberg, Paul (Author)
Paul Greenberg is an author and essayist. In 2002 he wrote a novel Leaving Katya - which is about the destruction of a Russian American marriage and became a Barnes and Noble Great New Writers selection. Starting in 2005 he has been writing for The N.Y. Times Magazine Book Reviews and Opinion sections. His specialty is writing on fish, agriculture, and the future of our oceans. His article on Chilean Sea Bass received the International Association of Culinary Professionals Bert Greene Award for excellence in food writing. He has also been a guest commentator on public radio programs such as All things Considered and the Leonard Lopate Show. He wrote Four Fish: The Future of the Last Wild Food.

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