| Call Center Agent Turnover and Retention The Best of Call Center Management Review, Second Edition | | | Editor:
| Cleveland, Brad
Hash, Susan | | Series title: | The Best of Call Center Management Review Ser. | | ISBN: | 978-1-932558-04-3 | | Publication Date: | Sep 2004 | | Publisher: | Call Center Press
| | Book Format: | Paperback | | List Price: | USD $16.95 | Book Description:
|
| |