| Call Center Recruiting and New- Hire Training The Best of Call Center Management Review | | | Author:
| Craig, Mark
Hansen Harps, Leslie
Levin, Greg
Lowe, Dan
Mayben, Julie
Mock, Bette
O'Hara, Anita
Sitzer, Wanda
Smith, Ann
Solomon, Laurie
Wilber, Jennifer | | ISBN: | 978-0-9709507-0-3 | | Publication Date: | Jan 2001 | | Publisher: | Call Center Press
| | Book Format: | Paperback | | List Price: | USD $16.95 |
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