For Publishers
All
Subject
Title
Author
Publisher
Series Title
All
Subject
Title
Author
Publisher
Series Title
Page Top
Command Performance
The Art of Delivering Quality Service
Command Performance
(
)
Preface by:
Martin, John E.
Compiled by:
Harvard Business Review Staff,
Series title:
Harvard Business Review Book Ser.
ISBN:
978-0-87584-562-3
Publication Date:
Jul 1994
Publisher:
Harvard Business Review Press
Book Format:
Hardback
List Price:
USD $29.95
Book Description:
Buy Now
Book Details
Pages:
256
Detailed Subjects:
Business & Economics / Customer Relations
Business & Economics / Quality Control
Physical Dimensions
(W X L X H)
:
6.5 x 9.5 x 2.845 Inches
Book Weight:
1.338 Pounds
Related Books
View more
The Quest for Loy...
Reichheld Fred F.
Hardback:
$29.95
Ultimate Rewards
Kerr Steven
Hardback:
$40.00
Ethics in Practice
Andrews Kenneth R.
Paperback:
$45.00
On Competition
Porter, Michael E.
Electronic book text:
$44.99
Featured Books
View more Featured Books
Rate this title:
Select your rating below then click 'submit'.
Rating value is required.
I do not wish to rate this title.