Complaints who Needs 'em

Complaints, Who Needs 'embook Complaints, Who Needs 'emWell nobody needs them but almost everyone gets them. This book is about how to handle complaints and even how to turn them into happy customers.Written in easy to understand english, "Complaints, Who needs 'em" will help the merchant to understand how vitally important it is to handle complaints, including not only how to prevent them, but also how to reduce those you have got. How to handle the persistant complainer, what you do...
More Description

Complaints, Who Needs 'embook Complaints, Who Needs 'emWell nobody needs them but almost everyone gets them. This book is about how to handle complaints and even how to turn them into happy customers.Written in easy to understand english, "Complaints, Who needs 'em" will help the merchant to understand how vitally important it is to handle complaints, including not only how to prevent them, but also how to reduce those you have got. How to handle the persistant complainer, what you do with the complainers that don't go away, and even how to turn complainers into loyal customers!If you are a merchant, or even working for a company, this booklet could make a difference to your life and even reduce your stress levels!You will find out that complaints is not a necessary evil but is actually a tool you can use to expand your business and improve your bottom line!.