Conciliation in Healthcare V. 2, Care and Practice |
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| Author:
| Donaldson, Liam
Ward Platt, Anne |
| ISBN: | 978-1-84619-085-8 |
| Publication Date: | Jan 2008 |
| Publisher: | CRC Press LLC
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| Book Format: | Paperback |
| List Price: | USD $42.95 |
Book Description:
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Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process. This title provides resources for various healthcare staff involved in complaints, either from an operational, strategic or academic perspective.
Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process. This title provides resources for various healthcare staff involved in complaints, either from an operational, strategic or academic perspective.