Customer Service Pocketbook |
|
| Author:
| McManus, Sean
Newby, Tony |
| ISBN: | 978-1-906610-55-5 |
| Publication Date: | Oct 2013 |
| Publisher: | Management Pocketbooks
|
| Book Format: | Paperback |
| List Price: | USD $15.95 |
Book Description:
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The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. A key title in the Pocketbook Series, the book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to reflect the challenges of responding to customers' needs via a variety of different ......
The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. A key title in the Pocketbook Series, the book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to reflect the challenges of responding to customers' needs via a variety of different ......