Customer-Focused Quality What to Do on Monday Morning |
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| Author:
| Hinton, Thomas
Schaeffer, Wini |
| ISBN: | 978-0-13-189630-7 |
| Publication Date: | Jan 1994 |
| Publisher: | Prentice Hall PTR
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| Book Format: | Hardback |
| List Price: | USD $21.95 |
Book Description:
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In today's competitive global environment, companies, government agencies, and nonprofit organizations can't afford not to be quality-oriented. This guide provides all the tools you need to increase profitability, satisfy the customer, and create a reputation for excellence!
In today's competitive global environment, companies, government agencies, and nonprofit organizations can't afford not to be quality-oriented. This guide provides all the tools you need to increase profitability, satisfy the customer, and create a reputation for excellence!