De-Escalation 60 Communication Tips for Challenging Interactions |
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Author:
| Heasley, Charles |
ISBN: | 978-1-956465-12-9 |
Publication Date: | Aug 2023 |
Publisher: | Soar 2 Success Publishing
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Book Format: | Paperback |
List Price: | USD $12.97 |
Book Description:
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This book was written to give you some perspectives on how to de-escalate. These tips will give you the tools necessary to de-escalate when it is appropriate. Keep in mind, there are times when de-escalation is appropriate, and times when it is not. When I refer to the de-escalator, I am talking to you.
This book was written to give you some perspectives on how to de-escalate. These tips will give you the tools necessary to de-escalate when it is appropriate. Keep in mind, there are times when de-escalation is appropriate, and times when it is not. When I refer to the de-escalator, I am talking to you.