Designing Public Access Systems

This book applies the principles of Human-Computer Interaction to the design of public access systems, guiding you step-by-step to ensure that the interface between the user, the system and the database really works. Focusing on the needs of the wide variety of public rather than office users, the authors explain how to evaluate the interface design, give checklists for guidance, and appraise users and user environments, search strategies and interaction styles. Real-life examples show...
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This book applies the principles of Human-Computer Interaction to the design of public access systems, guiding you step-by-step to ensure that the interface between the user, the system and the database really works. Focusing on the needs of the wide variety of public rather than office users, the authors explain how to evaluate the interface design, give checklists for guidance, and appraise users and user environments, search strategies and interaction styles. Real-life examples show why successful systems have worked well and how pitfalls can be avoided.