Disgruntled Employee Manage Challenging Staff Without Losing Your Mind |
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Author:
| Laufer, Peter Morris, Peter |
ISBN: | 978-1-59869-414-7 |
Publication Date: | Aug 2008 |
Publisher: | Adams Media Corporation
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Book Format: | Paperback |
List Price: | USD $16.95 |
Book Description:
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Even the most well-run office is just one disgruntled employee away from complete chaos. Yet many managers don't know how to handle the "bad apple" employees who threaten the productivity and morale of the entire team. In this groundbreaking new series, Business Shrink Peter Morris of Sirius Radio offers managers the tools and tactics they need to: * Identify problem employees * Address specific negative behaviors * Listen and learn from employee complaints The book contains a CD...
More DescriptionEven the most well-run office is just one disgruntled employee away from complete chaos. Yet many managers don't know how to handle the "bad apple" employees who threaten the productivity and morale of the entire team. In this groundbreaking new series, Business Shrink Peter Morris of Sirius Radio offers managers the tools and tactics they need to: * Identify problem employees * Address specific negative behaviors * Listen and learn from employee complaints The book contains a CD containing interviews with commentators and experts on workplace personnel, such as: * Mal Warwick, author of Values-Driven Business: Personality and the Workplace * Lou Dobbs, host and managing editor of CNN's Lou Dobbs Tonight * Barbara Ehrenreich, author of Bait and Switch: The (Futile) Pursuit of the American Dream Armed with the Business Shrink's secrets, managers everywhere can turn around--or weed out!--the troublemakers, and transform their workplace into a place that works! AUTHOR: Peter Morris (Chicago, IL) is a successful businessman who earned his undergraduate degree from Princeton and his law degree from Harvard Law School. As the Business Shrink, Morris applies more than 30 years of business experience to modern American workplace issues.