Disney U How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees |
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| Author:
| Lipp, Doug |
| Narrated by:
| Lundeen, Tim |
| ISBN: | 978-1-63929-149-6 |
| Publication Date: | Jan 2014 |
| Publisher: | McGraw Hill-Ascent Audio
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| Book Format: | Downloadable audio file |
| List Price: | USD $15.99 |
Book Description:
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Leadership lessons from the iconic brand you can use to drive Disney-style successIn helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth.Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the...
More DescriptionLeadership lessons from the iconic brand you can use to drive Disney-style successIn helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth.Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.