Don't Look at Me in That Tone of VOICE! The Art of Visual Listening |
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Cover Design by:
| Adlhoch Creative, |
Editor:
| Middleton, Anna |
Contribution by:
| Purves, Dale Taylor, Stephen Gupta, Sangeeta |
Author:
| Middleton, Rik |
ISBN: | 978-0-615-31762-5 |
Publication Date: | Sep 2009 |
Publisher: | sageCADRE
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Book Format: | Paperback |
List Price: | USD $19.95 |
Book Description:
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Listening is half of all human communication; learn to see what you're hearing.#13;
#13;
This is the definitive manual for Negotiators, Sales and customer service professionals who communicate remotely via telephone.
Listening is half of all human communication; learn to see what you're hearing.#13;
#13;
This is the definitive manual for Negotiators, Sales and customer service professionals who communicate remotely via telephone.