From Gecis to Genpact A Captive Goes Third-Party |
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| Author:
| Kennedy, Robert
Sharma, Ajay |
| ISBN: | 978-1-61674-154-9 |
| Publication Date: | Aug 2009 |
| Publisher: | William Davidson Institute At The University of Michigan, The
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| Book Format: | Ebook |
| List Price: | USD $20.00 |
Book Description:
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Genpact, founded in 1999 by GE, is a mostly Indian offshore provider of business services and technology solutions to large multinational organizations and other clients around the world. In January 2005, GE sold a majority stake in the operation in an effect to capitalize the value created and to develop a global, diversified customer base. However, after divestiture, Genpact's plans had not gone as smoothly as anticipated. the company had lost a number of potential clients - clients...
More DescriptionGenpact, founded in 1999 by GE, is a mostly Indian offshore provider of business services and technology solutions to large multinational organizations and other clients around the world. In January 2005, GE sold a majority stake in the operation in an effect to capitalize the value created and to develop a global, diversified customer base. However, after divestiture, Genpact's plans had not gone as smoothly as anticipated. the company had lost a number of potential clients - clients that it had expected to win - to more seasoned competitors. the losses were a major disappointment to Genpact management and some were internally beginning to raise questions.