Functional Communication Quality |
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| Volume Editor:
| Van Waes, Luuk
Woudstra, Egbert
van den Hoven, Paul |
| Series title: | Utrecht Studies in Language and Communication Ser. |
| ISBN: | 978-90-5183-738-4 |
| Publication Date: | Jan 1994 |
| Publisher: | BRILL
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| Book Format: | Paperback |
| List Price: | USD $69.00 |
Book Description:
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In this volume researchers from American and European universities and institutes present their recent research on 'Functional Communication Quality'.
Functionalrefers to the purposes of the communication process. The relations between these purposes and the best way to describe them, are some of the topics discussed.
Communicationrefers to a complex interactive process. Relevant variables include the speech act of the participants, features of the message, chosen channel,...
More DescriptionIn this volume researchers from American and European universities and institutes present their recent research on 'Functional Communication Quality'.Functionalrefers to the purposes of the communication process. The relations between these purposes and the best way to describe them, are some of the topics discussed.Communicationrefers to a complex interactive process. Relevant variables include the speech act of the participants, features of the message, chosen channel, moment, duration, frequency, environment. The participants in this process are individuals and groups as well as organizations and parts of organizations.Qualitycan be described from several points of view: a technical point of view with efficiency as its goal, an operative point of view which aims for effectiveness or an aesthetic point of view.This volume shows that a multi-perspective approach to Functional Communication Quality (FCQ) is the only way to obtain a better insight into this area of communication studies. The papers are grouped in four different chapters, each dealing with a different perspective on the theme:* FCQ in an organizational context;* FCQ and research methods;* FCQ and text analysis;* FCQ and electronic tools.The book also contains an overview of organizational communication research in France and Spain.This volume will be of interest to a broad audience of researchers and students in the field of organizational communication studies and the field of writing studies, communication consultants and communication managers, professional writers and software engineers.