Impact of Performance Measurement on Performance, the. International Journal of Operations and Production Management, Volume 27, Issue 8 |
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| Author:
| Bourne, Mike |
| Editor:
| Bourne, Mike
Melnyk, Steven
Faull, Norman |
| ISBN: | 978-1-281-07882-7 |
| Publication Date: | Jan 2007 |
| Publisher: | Emerald Publishing Limited
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| Book Format: | Ebook |
| List Price: | USD $240.35 |
Book Description:
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This e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs); the use of performance measurement in the voluntary sector; the impact of the Balanced Scorecard in a public sector environment; performance measurement in the context of food retail...
More DescriptionThis e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs); the use of performance measurement in the voluntary sector; the impact of the Balanced Scorecard in a public sector environment; performance measurement in the context of food retail supply chains; and the impact of performance management on customers expected logistics performance."