| Influences of Customer Mistreatment on Employees' Emotional Well-Being The Moderating Roles of on-Line and off-line Emotion Regulation Strategies | | Author:
| Zhan, Yujie | ISBN: | 978-1-249-05070-4 | Publication Date: | Jul 2012 | Publisher: | Creative Media Partners, LLC
| Imprint: | Proquest, UMI Dissertation Publishing | Book Format: | Paperback | List Price: | USD $69.00 |
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