"The quintessence of unspoken mutual understanding is to be found in the word yoroshiku: 'You have understood what I want you to do. I have understood that you have understood what I want you to do. Therefore I leave it up to you to finish the task and I expect it to be done in the way I want it to be done. And I thank you for understanding me and agreeing to take the trouble to do the task.' All this in four syllables."
"For all the apparent worship of the way of the warrior, being yasashii, which means being gentle, tender, caring, yielding and considerate, is very important in Japan. Asked what a Japanese values most in a potential spouse, both sexes tend to put being being yasashii at the top of their list of desirable virtues. The concept is even applied to the inanimate. For instance, a car or shampoo can be yasashii to you, to the eye, and to the environment."