Making It Happen

Dive into the revolutionary journey of Riccardo Mariti and Dr. Jeff Sutherland as they defy traditional norms, breaking the mold of the conventional restaurant model. In 'Making It Happen: Creating the World's First Agile Restaurant,' the authors provide a detailed transcript and insightful commentary on their groundbreaking talk at the 2019 Agile Conference.As pioneers in their respective fields, Mariti and Sutherland adapt the Scrum framework, typically used in software development,...
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Dive into the revolutionary journey of Riccardo Mariti and Dr. Jeff Sutherland as they defy traditional norms, breaking the mold of the conventional restaurant model. In 'Making It Happen: Creating the World's First Agile Restaurant,' the authors provide a detailed transcript and insightful commentary on their groundbreaking talk at the 2019 Agile Conference.As pioneers in their respective fields, Mariti and Sutherland adapt the Scrum framework, typically used in software development, to the restaurant business. This novel approach seeks to address the struggles of the current restaurant model, characterized by low morale, escalating costs, and shrinking margins. The result? A transformation of the industry, doubling efficiency while halving time, in a bid to fix a broken system. It introduces a new perspective, the concept of an 'Agile Restaurant,' where process efficiency and cycle time are key production metrics.But this is not just about business efficiency; it's a deeply humanitarian approach. By empowering team members to make front-line decisions, the authors nurture a foundation of entrepreneurship in each individual, creating a culture of shared ownership. This transformation has dramatically improved the lives of team members, reducing turnover and increasing morale and workplace happiness.What's the by-product of this people-first, Agile approach? Surprisingly, it's greater profitability and increased customer satisfaction. This approach has not only transformed the authors' business, but it has the potential to disrupt and revolutionize the hospitality industry as a whole, reaping rewards for both your team and your bottom line.'Creating the World's First Agile Restaurant' is not just a book; it's an eye-opening journey that challenges the status quo, offering a fresh approach to the restaurant business. Whether you're an Agile practitioner, a restaurateur, or an innovator, this book will inspire you to 'Make It Happen.'