Managing Business Support Services Collaborating to Compete |
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| Consultant Editor:
| Reuvid, Jonathan
Hinks, John |
| ISBN: | 978-1-905050-11-6 |
| Publication Date: | Feb 2005 |
| Publisher: | Blue Ibex Ltd.
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| Imprint: | GMB Publishing, Limited |
| Book Format: | Paperback |
| List Price: | USD $45.00 |
Book Description:
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Managing Business Support Services is an essential guide for any organization contemplating boutsourcingb its peripheral services. It provides authoritative strategies for successfully outsourcing IT, customer services, finance, HR, logistics and other business functions; and the latest management bbest practiceb set in an international context; advice on contracting suppliers, managing the process and ensuring good governance. The guide also includes recent cases studies from...
More DescriptionManaging Business Support Services is an essential guide for any organization contemplating boutsourcingb its peripheral services. It provides authoritative strategies for successfully outsourcing IT, customer services, finance, HR, logistics and other business functions; and the latest management bbest practiceb set in an international context; advice on contracting suppliers, managing the process and ensuring good governance. The guide also includes recent cases studies from Britannic Assurance, CESPA, Corus, Dara, Hydro One, GM Europe, Mercedes-Benz, Ontario Power, Prudential and Sprint.