| Managing the Guest Experience in Hospitality | | | Author:
| Ford, Heaton
Ford, Robert
Heaton, Cherrill | | ISBN: | 978-0-7668-1415-8 | | Publication Date: | Dec 1999 | | Publisher: | Delmar Cengage Learning
| | Book Format: | Paperback | | List Price: | USD $28.50USD $138.95 | Book Description:
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