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Multi-channel Service Design
Deploying Internet along Other Contact Channels
Multi-channel Service Design
(
)
Author:
Simons, Luuk
ISBN:
978-3-639-10684-8
Publication Date:
Nov 2008
Publisher:
AV Akademikerverlag GmbH & Co. KG
Book Format:
Paperback
List Price:
USD $11.00
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Book Details
Pages:
228
Detailed Subjects:
Business & Economics / E-Commerce / Internet Marketing
Business & Economics / Customer Relations
Physical Dimensions
(W X L X H)
:
6 x 9 x 0.48 Inches
Book Weight:
0.75 Pounds
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