New Methods of Competing in the Global Marketplace Critical Success Factors from Service and Manufacturing |
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| Author:
| Crandall, Richard E.
Crandall, William R.
Crandall, William |
| Series title: | Resource Management Ser. |
| ISBN: | 978-1-4200-5127-8 |
| Publication Date: | Apr 2008 |
| Publisher: | CRC Press LLC
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| Book Format: | Digital |
| List Price: | USD $57.95 |
Book Description:
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For well over a century, manufacturing has dictated the developmental growth of management in business, mainly in achieving lower costs and higher quality. The strength of the economy, however, continues to move quickly toward the service sector, bringing with it a number of innovative management techniques tailored to customer service operations.
For well over a century, manufacturing has dictated the developmental growth of management in business, mainly in achieving lower costs and higher quality. The strength of the economy, however, continues to move quickly toward the service sector, bringing with it a number of innovative management techniques tailored to customer service operations.