Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation Hundreds of Tools, Techniques, and Scripts for Handling Any Situation |
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| Author:
| Bacal, Robert |
| Series title: | Perfect Phrases Ser. |
| ISBN: | 978-0-07-144453-8 |
| Publication Date: | Dec 2004 |
| Publisher: | McGraw-Hill Companies, The
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| Book Format: | Paperback |
| List Price: | USD $9.95 |
Book Description:
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A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.
A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.