Ports in a Storm

In "Ports in a Storm" a team of Harvard Kennedy School scholars focus diverse conceptual lenses on a single high-stakes management task-enhancing port security across the United States. Their aims are two: to understand how a public manager might confront that complex undertaking, and to explore the similarities, differences, and complementarities of their alternative approaches to public management.The book takes as its pivot point the singular case of U.S. Coast Guard CaptainSuzanne...
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In "Ports in a Storm" a team of Harvard Kennedy School scholars focus diverse conceptual lenses on a single high-stakes management task-enhancing port security across the United States. Their aims are two: to understand how a public manager might confront that complex undertaking, and to explore the similarities, differences, and complementarities of their alternative approaches to public management.The book takes as its pivot point the singular case of U.S. Coast Guard CaptainSuzanne Englebert and her leadership of efforts to secure America's ports after theSeptember 11 attacks. The Coast Guard had always been responsible for securingAmerica's ports and coastline. But now it was tasked with safeguarding thesecritical, complex, and vulnerable assets during a time of war, a job it clearly couldnot handle alone. "Ports in a Storm" considers the monumental challenge of driving rapid changein a complex system involving hundreds of private organizations and scores of government agencies with their operations intricately intertwined. The book examinesEnglebert's actions from varied conceptual vantage points, sometimes critiquingquestionable calls but more often celebrating her initiative, creativity, persistence, and skill.The authors use the Coast Guard episode as a testing ground for the eclecticintellectual constructs they have been developing to guide public managers. Insteadof starting with theory and searching for examples that fit, they begin with theconcrete and then harness scholarship to the service of better practice. And ratherthan mimic management principles from the business world, they tailor theirapproach to the very different challenges of managing in a public sector context.The volume allows readers in both the scholarly and practical worlds to see how thetheories measure up.Contributors, including the two volume editors, are Robert D. Behn, John D.Donahue, Archon Fung, Stephen Goldsmith, Elaine Kamarck, Herman B. Leonard, Mark H. Moore, Malcolm K. Sparrow, Pamela Varley, and Richard Zeckhauser.