Powerful Phrases for Dealing with Difficult People Over 325 Ready-To-Use Words and Phrases for Working with Challenging Personalities |
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| Author:
| Evenson, Renee |
| Narrated by:
| Itzcovitz, Rose |
| ISBN: | 978-1-4690-5708-8 |
| Publication Date: | Nov 2013 |
| Publisher: | Ascent Audio
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| Imprint: | Gildan Audio |
| Book Format: | Downloadable audio file |
| List Price: | USD $89.98 |
Book Description:
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It's not the work that's so hard-it's the people. The micromanaging control freak. The boss who takes credit for everything. The coworker who regularly strolls in late and takes leisurely breaks.There's no escaping problematic personalities. And there's no point fighting or letting tensions simmer. Instead, learn to build positive, productive relationships with everyone in your workplace-and put your career on an unstoppable upward trajectory.Powerful Phrases for Dealing with Difficult...
More DescriptionIt's not the work that's so hard-it's the people. The micromanaging control freak. The boss who takes credit for everything. The coworker who regularly strolls in late and takes leisurely breaks.There's no escaping problematic personalities. And there's no point fighting or letting tensions simmer. Instead, learn to build positive, productive relationships with everyone in your workplace-and put your career on an unstoppable upward trajectory.Powerful Phrases for Dealing with Difficult People is an all-in-one trouble-shooting guide for resolving any kind of conflict with your boss or coworkers. Organized for quick lookup, the book helps you identify situations that push your emotional buttons. It offers powerful tools for defusing potentially explosive situations, including:* 325 phrases that lead to constructive conflict-resolution conversations* 20 challenging coworker behaviors, with specific phrases and actions for dealing with each* 10 difficult boss personality types, w