Self-Service in the Internet Age Expectations and Experiences |
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| Editor:
| Oliver, David
Romm Livermore, Celia
Sudweeks, Fay |
| Series title: | Computer Supported Cooperative Work Ser. |
| ISBN: | 978-1-84800-207-4 |
| Publication Date: | Mar 2009 |
| Publisher: | Springer
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| Book Format: | Ebook |
| List Price: | USD $149.00 |
Book Description:
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This book focuses on an aspect of eCommerce that has not been researched - the role the Internet plays in transforming the relationship between companies and customers. It provides a ground-breaking, time sensitive contribution to the literature in eCommerce.
This book focuses on an aspect of eCommerce that has not been researched - the role the Internet plays in transforming the relationship between companies and customers. It provides a ground-breaking, time sensitive contribution to the literature in eCommerce.