Service Magic The Art of Amazing Your Customers |
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| Author:
| Zemke, Ron
Bell, Chip R. |
| ISBN: | 978-0-7931-6467-7 |
| Publication Date: | Apr 2003 |
| Publisher: | Kaplan Publishing
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| Book Format: | Paperback |
| List Price: | USD $18.95 |
Book Description:
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Magic tricks that keep customers coming back for more!According to a recent study, one of the top five challenges facing CEOs today is improving customer service.Service Magicpresents inventive, fun, and unexpected ways to surprise and delight your customers and maintain their loyalty.
Magic tricks that keep customers coming back for more!According to a recent study, one of the top five challenges facing CEOs today is improving customer service.Service Magicpresents inventive, fun, and unexpected ways to surprise and delight your customers and maintain their loyalty.