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Social CRM for Dummies

Social CRM for Dummies( )
Author: Nelson, Marcus
Lacy, Kyle
Diamond, Stephanie
Ferrara, Jon
ISBN:978-1-118-24249-0
Publication Date:Jan 2013
Publisher:John Wiley & Sons, Incorporated
Imprint:For Dummies
Book Format:Paperback
List Price:USD $24.99
Book Description:

Discover great ways to engage your customers through the social web

Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation.

Book Details
Pages:360
Detailed Subjects: Business & Economics / Customer Relations
Physical Dimensions (W X L X H):7.371 x 9.126 x 0.762 Inches
Book Weight:1.192 Pounds



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