South Africa's BPO Service Advantage Becoming Strategic in the Global Marketplace |
|
| Author:
| Willcocks, Leslie P.
Lacity, Mary C.
Craig, Andrew |
| Series title: | Technology, Work and Globalization Ser. |
| ISBN: | 978-1-137-47404-9 |
| Publication Date: | Feb 2015 |
| Publisher: | Palgrave Macmillan Limited
|
| Imprint: | Palgrave Macmillan |
| Book Format: | Hardback |
| List Price: | USD $109.99 |
Book Description:
|
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.