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Author
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Series Title

The 21st Century Call Center Rep

(

)

Author:

D'Augustine, Jamie
DeVries, Laura
Jackson, Kathryn
Newton, Peggy

Editor:

Henderson, Craig

ISBN:

978-1-928593-11-9

Publication Date:

Jan 1998

Publisher:

American Productivity & Quality Center

Book Format:

Spiral bound

List Price:

USD $495.00

Book Details

Pages:	126
Detailed Subjects:	Business & Economics / Customer Relations

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