The ABC's of Rapport

You know those people. They just seem to know what to say and how to say it. They can build rapport with even difficult people. They light up a room with their warmth and come across as authentic, direct and real. You want to be around them. They are peak communicators; the people who command attention. Now you can learn their simple secrets to successful communication. This book will explore common difficult conversations that create miscommunication and stress. If you've ever said,...
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You know those people. They just seem to know what to say and how to say it. They can build rapport with even difficult people. They light up a room with their warmth and come across as authentic, direct and real. You want to be around them. They are peak communicators; the people who command attention. Now you can learn their simple secrets to successful communication. This book will explore common difficult conversations that create miscommunication and stress. If you've ever said, "I wish I'd said that", or "I really wish I hadn't said that", then this book is for you.